Fundraising

The Slow Cyclist may engage in fundraising on behalf of chosen charities. Where we do so, we aim to be as transparent as possible about how we do this and to conduct our fundraising activities in accordance with appropriate standards.

We have applied to register ourselves with the Fundraising Regulator, as a commitment to legal, open, honest and respectful fundraising and to conduct our activities in accordance with their Code of Fundraising Practice – the UK’s charitable fundraising standards. This includes how we deal with donors and charities and how we handle and process donations.

If you are considering donating through our fundraising activities and you have any questions or concerns please do not hesitate to contact us.

Complaints Policy

If you have a complaint about our fundraising activities please send an email to [email protected] with the heading ‘Fundraising Complaint’, together with an explanation of your complaint and your contact details.

If we receive a complaint we will:

• Make and keep a record of your complaint and acknowledge that we have received it
• Investigate the issues raised in your complaint within a reasonable timeframe 
• Notify you in writing of the outcome of our investigation within 28 days of receipt of your complaint
• Give you the opportunity to refer your complaint to the Fundraising Regulator if you are dissatisfied with the outcome of our investigation.